Guarantees & Disclaimers
Our products come with a 100% unconditional empty jar guarantee. If for any reason you are dissatisfied with a Great Mother's Goods product, send back the unused portion and we will refund the full purchase price of the product less shipping and handling. Please enclose a brief explanation of the reason for the product's return so that we may use this information to further improve our products.
Great Mother's Goods reserves the right to deny any return based upon customer neglect, fraud, or abuse.
We guarantee that any information supplied to us by our customers is considered completely confidential and is not shared with any other organization or personnel outside Great Mother's Goods. We DO NOT sell or share our customer's information to or with anyone.
The security of your of your credit card information is very important to us. All of our orders, phone or web, where your credit card information is provided, are now submitted to an authorized professionally managed credit card payment processor for clearance. No information is retained by Great Mother's Goods.
To our best knowledge, all the information contained on this site is true and accurate. The statements and products herein have not been evaluated by the Food and Drug Administration. The statements are not to be regarded or relied upon as medical advice. No products on this site are intended to diagnose, treat, cure, mitigate, or prevent any disease or illness. Results may vary. Consult your physician or health care provider if you have health problems. If you are pregnant, consult your physician before using ingestible products. If you have an adverse reaction to any of the products herein, discontinue use immediately.
We ship via United States Postal Service (USPS) Priority Mail with Delivery Confirmation or FedEx Ground. Great Mother's Goods is not responsible for lost or stolen items that have been confirmed as "delivered" by the carrier. If your order has arrived damaged, it must be reported to Great Mother's Goods within 5 days of receipt.
Great Mother's Goods is NOT responsible for loss due to an incorrect address. Please carefully check the "ship to" address you provide when ordering. Credits or refunds will not be issued if you provide an improper address. To receive a credit or a refund, the order must be returned. Credits or refunds will be provided for the cost of product ONLY. Any reshipments will be charged published shipping rates.
Unclaimed and Returned Orders
Your account will be credited for the product purchase price less a 20% restocking fee on all unclaimed orders returned to Great Mother's Goods by the shipper. Original shipping charges will NOT be credited to your account.